Receptionist (m/f/d) for Career Changers

You are the first voice of your company, remaining friendly and composed even when things get hectic – and now you want more responsibility instead of shift work and weekends? ⚠️ IMPORTANT: For efficiency reasons, only online applications via our career page and NO applications by post, email, or telephone will be accepted. Location: 100% remote | Scope: 30–40 hours / week | Monday to Friday. You might be wondering: Why is Tunymedia GmbH, as a rapidly growing digital agency, specifically looking for people from reception? We're not a hotel at all! Quite simply: Anyone who delights guests and callers at the reception desk every day, keeps a cool head even with complaints, and keeps an eye on ten things at once has exactly the DNA we need to manage our remote call center. We will teach you the technical knowledge. You don't need management experience either: We will show you step by step how to be persuasive on the phone, coach a team, and lead effectively. What cannot be learned: your quick wit, your positive energy, and your drive to make more of yourself. About the job: We generate daily inquiries via social media for over 500 craft businesses and kitchen studios in the DACH region. Our call center calls these interested parties and pre-qualifies them. For our second, completely remote team, we are looking for a team lead who enjoys making phone calls themselves, coaches the team, and leads the way. Your path: from career changer to team lead: 1. Arrival: You learn our syst