ServiceNow Technical Consultant

At TTEC Digital , we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC Digital seeks a ServiceNow Technical Consultant to join our growing ServiceNow practice area. This is a 100% remote opportunity. Candidates must be willing to interview and work in US-based time zones for this full-time opportunity. As a ServiceNow Technical Consultant, you will be responsible for designing, developing, implementing, and supporting ServiceNow solutions that meet our clients' business needs. You will work closely with clients, business stakeholders, and project teams to gather requirements, provide technical guidance, develop scalable solutions, and ensure successful project delivery. This role combines hands-on ServiceNow development with solution consulting, implementation, and customer engagement responsibilities. What You Will Be Doing: Design, develop, configure, and implement solutions on the ServiceNow platform. Analyze business requirements and translate them into scalable technical solutions. Configure and customize ServiceNow applications, workflows, business rules, UI policies, client scripts, and ACLs. Develop integrations between ServiceNow and third-party platforms using REST, SOAP, APIs, and web services. Collaborate with clients and stakeholders to gather requirements, provide technical recommendations, and de