Licensed Inbound Insurance Sales Specialist

Trupanion is looking for a self-motivated, customer-focused Licensed Insurance Sales Specialist to join our pet-loving team! If you hold an active provincial General Insurance license (or equivalent) and enjoy helping customers find the right coverage for their pets, this may be the opportunity for you. Your role is the heart and soul of Trupanion , and you love helping as many people and pets as possible. You provide support to customers who contact us about starting their pet’s medical insurance over the phone and through email and be there to assist current members. A successful candidate is a great listener and an out of the box problem solver who communicates effectively verbally and in writing. You’re comfortable navigating escalated customers and sensitive conversations with a focus on providing the best experience. You are empathetic and emotionally resilient. Schedule (Pacific Time Hours): This is a full-time position working 8-hour shifts, 5 days per week . Schedules rotate every two weeks and require flexibility across a range of shift times. Shifts may be scheduled as early as 3:00 AM Pacific Time , with start times as late as 1:30 PM Pacific Time . Both Saturday and Sunday are required , and one consistent day off will be guaranteed. During your first eight weeks of training , your schedule will be Monday through Friday, 8:00 AM–5:00 PM Pacific Time. Please Note: We are unable to consider applications submitted without weekend availability. At Trupanion , we beli