Maintenance Operations Coordinator (Contractor)

Job Summary The Maintenance Operations Coordinator is responsible for supporting the operational efficiency of field services and community management. This role involves managing work orders, invoicing, timecards, and cross-team communications to ensure seamless backend operations. This is a fully remote position is only open to Philippines-based contractors with competitive pay at $7.50 USD/hour. Standard hours are Monday–Friday, 8:00 AM–5:00 PM PST. Key Responsibilities Create and update work orders in RazorSync, ensuring accuracy and transparency. Manage weekly RazorSync invoicing processes, including review, approval, and follow-up on payment statuses. Track and resolve missing receipt reports, coordinating with maintenance technicians for documentation. Support payroll by aligning timecard data with work order records and templates. Maintain and communicate PTO balances and ensure accurate timecard entries. Conduct onboarding and training for new hires on software systems and workflows. Prepare weekly sync-up reports and update maintenance schedules and work order data. Liaise with Community Managers, Board Members, residents, and maintenance teams to coordinate work orders and provide updates. Generate monthly KPI reports and correct legacy data for reporting accuracy. Required Skills and Abilities Experience with Razorsync or other field service management software, Excellent verbal and written communication skills, Outstanding customer service orientation and profess