Blue Star - Claims Assistant

Claims Assistant Job Description Blue Star Claims LLC is a Third-Party Administrator specializing in Occupational Accident claims and Trucking Physical Damage and Cargo claims throughout the United States. This is an excellent opportunity to work in a growing and dynamic work environment. We believe in delivering a high-quality work product to our clients with emphasis on communication and service. We believe in providing an environment where employees enjoy coming to work every day, provide the resources needed to perform their job and assign manageable caseloads. The Occupational Accident Claims Assistant is responsible for assisting Adjusters with the duties outlined below and will work together as a Team with the Adjusters to develop a system that works for them. Each Claims Assistant will back up another during scheduled time out of the office, to be coordinated with other Assistants and Adjuster when possible. Claims Assistants and Adjusters report to their Supervisor(s). Administrative Duties will include, but not be limited to: Contact claimants by phone to obtain information necessary for claim adjusting Submit requests for medical records and coordination of benefits (COB) as needed Contact providers for additional treatment information Follow up on receipt of lease/IC agreements and earned income until received as requested Contact providers for updates following appointments/obtain work status/notes as requested Return voicemails for Adjusters as requested Assist