Customer Success Manager

Trackunit is a fast-growing company and a leading supplier of IoT solutions, operating out of manyoffices worldwide. Trackunit specializes in digital solutions that connect machines, people, and systems in the globalconstruction industry. The construction industry is the least digitalized industry of all. This lack of digitalization hasleft construction far behind a global economy on the rise and placed the industry as one of the least productive industries too. We are looking for 3-5+ years of Customer Success, Engagement, or Account Management experience in B2B SaaS, IoT, or telematics. Proven ability to deliver measurable outcomes with Midmarket and Enterprise-level customers. Preference to industry knowledge of construction equipment, manufacturing, and fleet management—including equipment utilization, uptime, OEM partnerships, and lifecycle cost of ownership. High-level technical fluency—you don’t need to code, but you understand IoT platforms, device connectivity, and data analytics. Strategic, data-driven mindset with strong execution skills and follow-through. Passion for building relationships, solving complex problems, and driving OEM business transformation. Highly organized, self-starter who thrives in a fast-paced, global environment. Flexible, agile mindset to adapt to changing priorities and evolving OEM needs. Strong project management skills with the ability to manage multiple strategic initiatives simultaneously. Experience with CRM tools and customer manage