Practitioner Updates Specialist (WholeHealth Living®) - remote opportunity

Description/Responsibilities WholeHealth Living® is a Tivity Health ® company focused on delivering cost-effective integrative health solutions, connecting members with qualified licensed practitioners, and educating the broader medical community on the importance of integrating nonpharmacological options to patient care. WholeHealth Living offers a variety of solutions to support health plans and the health and well-being of its members. We have three unique products: Integrative Health Solutions, Choices by WholeHealth Living, and Pain Care Solution. Learn more at www.wholehealthliving.com. Evaluate, process, and enter practitioner data, including demographic updates, attestation data review, in WHL data management systems. Conduct practitioner outreach by phone and/or email to obtain clarification or additional information to complete updates, as well as confirm changes, while demonstrating the ability to serve in a customer-facing role through a relationship-driven style focusing on practitioner satisfaction and retention. Process practitioner network terminations and network additions, including written notifications to practitioners of applicable changes. Demonstrate proficient understanding of all health plan network requirements and required criteria for each specialty Research and process assigned task requests within 3-5 days. Manage a high volume of data change requests while meeting case closure deadlines. Understand and follow all department policies and procedur