Sr Revenue Assurance Analyst

Overview The Senior Revenue Assurance Analyst is responsible for protecting revenue integrity through financial analysis, customer account reviews, revenue validation, dispute investigation, and revenue risk identification. The role ensures accurate customer financial outcomes through detailed research, analysis, and resolution of customer account concerns and financial discrepancies. This role is designed as a hybrid position with approximately 80% of responsibilities dedicated to Revenue Assurance and 20% focused on Billing Operations support. The position partners closely with, Finance, Billing Operations, Customer Success, Sales, and Legal/Contract Administration helping ensure customer financial obligations are accurately assessed, account concerns are appropriately resolved, and company revenue is protected. Responsibilities Revenue Assurance Perform Customer Financial Resolution activities, including: Evaluation of customer claims, disputes, and account concerns Validation of contractual terms, pricing, and financial obligations Investigation of disputed charges and account discrepancies Determination of customer financial responsibility and amounts due Assessment and recommendation of customer adjustments when warranted Analyze customer account activity to identify: Revenue leakage opportunities Financial risk exposures Process gaps and process deficiencies. Perform detailed account research and investigations to support customer issue resolution. Prepare recommendati