Customer Success Manager (AI-native B2B SaaS)

Location : Europe, remotely. Base salary (monthly): PLN 10.000 - 13.300 on B2B | EUR 2.300 - 3.100 on B2B + commission Contract type: B2B or Contract of employment Tidio is the customer service platform that aligns AI and people, so businesses can scale without losing trust or the human touch. Our goal is to help entrepreneurs grow by making customer service more efficient while keeping it helpful. Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio , you can grow, too! A few facts about us: Our product is one of the world's leading AI customer service solutions, and our goal is to become no. 1 We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024. We currently rate at 4.7/5 in both Shopify and G2. Our ML team was among the first in the world to launch an AI agent - (Lyro) for customer service! 🌍 Every month, our widget is viewed by 350 million unique users, which is 4% of the global population. Currently, we hire over 150 fantastic people. As a Customer Success Manager at Tidio , you’ll step into a dynamic and impactful role within our close-knit, international team of 5. Imagine yourself as the trusted partner for our European B2B customers, empowering them to unlock the full potential of Tidio and transform their businesses. In this role, you won’t just be managing accounts; you’ll be cultivating long-term relationships, becomi