Client and Product Strategy Manager

Job Title: Client and Product Strategy Manager Location: Caribbean Region/Remote Job Summary: The Manager, Client & Product Strategy Implementation designs, configures, and develops user and client solutions in various platforms, to deliver improvements and evaluates, implements, and sustains secondary system integrations. The incumbent supports and manages assigned Corporate & Investment Banking (CIB), International Corporate Banking initiated changes and is a primary point of contract for the assigned enterprise level projects and strategic developments. The incumbent collaborates with and supports the Senior Manager, Change Management & Operations in collating, visualizing, analyzing and using data to perform trend analysis and uncover key insights and gain buy-in on recommendations for process improvements and product development. The Manager maintains and drives the adoption of methodology for the corporate platforms and provides tools, training and support, aligned to the corporate strategy. Experience / Knowledge : 5 years experience in the financial services industry Excellent knowledge of various platforms (including salesforce) and product capabilities, with proven experience identifying and resolving performance problems and data quality issues in Salesforce Experience in projects and change initiates in relation to enhancing of processes and procedures High level understand of how various products within the Salesforce ecosystem should be utilized At l