Solutions Strategist

Vaan is a Shopify Platinum design & technology agency and the home of Brand Conversion Design. We migrate, design, and build high performing eCommerce experiences leveraging our Brand Conversion Design framework, industry partnerships & deep eCommerce technical expertise. Solving the tension between optimization and design, we help brands make the most of their eCommerce. About the role Vaan partners with direct-to-consumer and B2B brands from $5M to $1B in GMV, across new builds, platform migrations, and ongoing optimization retainers. Our work spans development, design, A/B testing, and strategic roadmapping in one of the fastest-moving platform environments in commerce. The Solutions Strategist sits between client understanding and technical execution. This is not a developer role and does not require one. It requires someone who can walk into a complex merchant environment, understand how systems connect, identify friction, and turn that into a requirements picture engineering and design can build against. We value specificity over generalism, forward-thinking over comfort with the status quo, and partners over vendors. Responsibilities Lead technical discovery for new engagements, migrations, and major projects, surfacing the requirements others miss Run structured sessions with client stakeholders across technical, marketing, and ops functions, and turn what surfaces into documentation the full team can act on Translate ambiguous business needs into scoped funct