Senior Tooling and Automation Engineer

About Redesign Group The Redesign Group is a global technology and cybersecurity Solution Provider leveraging design thinking, interdependent subject matter expertise, and emerging technology solutions to help organizations achieve meaningful transformation. Our globally diverse team members, partnerships with strategic technology manufacturers, and cybersecurity services position us to be a business partner that’s ready for what’s next. We live by our core values of operating in the service of others, being problem solvers, and focusing on long term partnerships. You’ll excel at Redesign if you thrive in a rewarding environment that moves quickly, challenges you to grow and fosters collaboration. We seek candidates with a hands-on customer-first approach, robust interpersonal and communication skills, strong work ethic and excellent time management. While teamwork is expected, the ability to work independently in a fast-paced environment is crucial. Job Description The Senior Tooling and Automation Engineer is a hands-on builder who owns how the Managed Services tooling ecosystem works as one connected system. You will write the integrations, automations, skills, and apps that link our RMM, network monitoring, backup reporting, and service management platforms, using AI-assisted development as your primary way of producing code. You will own Jira Service Management configuration end to end, own the alerting lifecycle so the team acts only on meaningful signals, and serve as