Engagement Associate

Position Overview: The engagement associate supports the engagement team in developing and executing strategies to increase audience engagement, build and grow our relationships with readers, and drive participation across all available platforms. Key Responsibilities: Own real-time social media execution across all channels, including content scheduling, publishing, and same-day judgment calls on prioritization. Track Chartbeat and platform analytics in real time throughout each shift, surfacing and acting on trending stories as they break. Assist in planning, implementing, and evaluating engagement campaigns and audience development initiatives. Support newsletters and community forums to encourage active participation and feedback. Prepare and deliver engagement metric reports on a set schedule, using data to inform and adjust strategy. Respond to audience inquiries and moderate discussions to maintain a positive and respectful environment. Maintain accurate documentation of daily activity, processes, and outcomes. Qualifications: Demonstrated experience managing social media accounts or operations for a publication, brand, or organization with a substantial audience reach Experience in audience engagement, community management, or digital tactics Experience optimizing content for Apple News and other content distribution platforms Proficiency with social media platforms and analytics tools Proven ability to work independently and communicate proactively in a remote work e