O500 Source Document Analyst - Cigna Healthcare - Remote

Join the team that helps turn client implementations into successful realities. As an O500 Source Document Analyst, you'll support the end-to-end implementation journey by reviewing and analyzing key source documents that drive accurate account installations and exceptional client experiences. What you’ll Do: Review prior year source documents in multiple systems, i.e. ePro, CIT, Benefit Sculpting Tool (BST), and Vista Review non-routine / complex issues that could cause downstream impact to client’s delivery of benefit summaries and system discrepancies to the Implementation team Create discrepancy reports highlighting issues that could delay client implementation of healthcare services to their employees Understand benefit standards across the Cigna benefit platforms for dental, vision, and medical benefit summaries and SBCs Ensure source documents are maintained in the document storage process Run comparison analyst of source documents using Cigna’s Quic Tool process Map (Facets) client SBCs to MyCigna.com via Cigna’s internal process Attend biweekly team meetings and training huddles to assist with the implementation and preparation for client interface sessions Provide support for end-to-end audits to identify source document discrepancies Produce work fallout reports and coordinate with Benefit Summary Analyst and Quality Reviews on maintenance activity/updates as needed What you’ll need: High School Diploma or GED - required 1+ years of experience with Cigna's administ