Tier 2 Cybersecurity Operations Analyst

Join the team leading the next evolution of virtual care. At Teladoc Health , you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. Job Description Summary of Position The Tier 2 Cyber Security Operations Analyst is responsible for performing advanced analysis of security incidents, conducting in-depth investigations, and implementing mitigation strategies to protect organizational IT infrastructure. This role serves as an escalation point for Tier 1 analysts, requiring strong technical expertise, analytical skills, and the ability to handle complex cyber threats in a fast-paced SOC environment. Key Responsibilities: 1. Incident Analysis and Response: Investigate escalated security incidents from Tier 1, including malware infections, advanced persistent threats (APTs), phishing campaigns, and unauthorized access attempts. Perform root cause analysis to identify the source, scope, and impact of incidents. Implement containment, eradication, and recovery measures, such as isolating compromised systems or applying security patches. 2. Threat Hunting and Proactive Monitoring: Conduct proactive threat hunting using SIEM tools and endpoint detection and response (EDR/XDR) platforms. Analyze Indicators of Compromise