Lead Content Designer

Join the team leading the next evolution of virtual care. At Teladoc Health , you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. Summary of Position As a Lead Content Designer on the Product Experience team at Teladoc Health ,you’llpair deep content designexpertisewith strategic leadership to shape product experiences across multiple product areas. Recognized as a subject matter expert,you’lllead content strategy, mentor colleagues, and work at the intersection of content, product, and design to create experiences that help our members manage and improve their health.A key focus of this role is conversation design and the responsible application of generative AI in healthcare settings—crafting the language, flows, and guardrails that power AI-driven member and provider experiences. Lead and shape work across a broad range of content design challenges, including: Defining and leading content strategy for major product areas. Shaping content design standards, voice and tone evolution, and content system thinking. Leading cross-functional workshops and influencing product direction through content design. Championing a human-centered approach across product areas, elevating actionable insights, and applying r