Manager, Gift Operations

ROLE TITLE: Manager, Gift Operations POSITION REPORTS TO: MD, Gift Operations PRIORITY APPLICATION DEADLINE: Nov 13, 2026 at 11:59PM Eastern Time (ET). LOCATION: Flexible WHAT YOU’LL DO As Manager, Gift Operations, you support Teach For America ’s donor gift operations, playing a pivotal role in ensuring that we reach our national and org-wide fundraising goals. You process and acknowledge donations, ensuring the work you do maintains the highest level of data integrity within our Salesforce system (TFACT). You also ensure our users receive the best possible customer service and support through our help desk. In this role you are expected to inspire diverse groups, develop strong systems for communication and coordination, and have an optimistic, flexible approach to problem solving. WHAT YOU’LL BE RESPONSIBLE FOR Process gifts made to Teach For America (70%) Process wire, check, third party, or credit card donations, ensuring accurate and timely information is entered into our CRM system (TFACT, TFA’s customized instance of Salesforce) Manage a portfolio of fundraising teams, communicating with fundraisers frequently about gift monitoring, gift documentation, revenue data quality, and tax acknowledgements Provide flexible gift processing capacity outside of your assigned portfolio as needed Ad hoc Tax acknowledge gifts when complex and/or event-related (10%) Ensure accurate and thoughtful tax receipts are sent after receipt of gift with appropriate language and high data qua