Senior Training Specialist

At Talkspace , we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! We are looking for an experienced Senior Training Specialist to join our Operations, Client Support team. This role would be responsible for developing and delivering impactful training programs that drive employee performance, operational excellence, and continuous improvement across Client and Provider Support. We are looking for someone who is collaborative, adaptable, and passionate about learning and development, and is passionate about making a meaningful impact and bringing their talents into a “for purpose” space. To work at Talkspace , you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare. This is a remote position based on Eastern time. Talkspace Headquarters is located in NYC. What You’ll Do Instructional Design and Training Design, develop, and maintain training programs for Client Support and Provider Support, including new-hire onboarding, role-specific training, certifications, process and system training, and ongoing upskilling. Create engaging learning experiences across a variety of formats, including self-paced eLearning, instructor-led materials, job aids, tutorials, demo