Strategic Finance & Operations Manager

About the Role We are seeking a Strategic Finance & Operations Manager to join a fast-growing SaaS and marketplace business serving the convenience retail industry. The company supports large retail chains and independent operators through digital ordering, delivery, and retail data solutions. The business operates across multiple revenue models, including subscriptions, revenue-sharing partnerships, GMV-based programs, and project-based billing. With thousands of monthly billing, payout, and collection transactions, there is a significant opportunity to improve financial operations through automation, better systems, and data-driven decision-making. Key Responsibilities Finance Operations: Billing, Collections & Payouts Manage invoicing, accounts receivable, collections, payment failures, overdue balances, and account suspensions. Process recurring revenue-share payments and partner payouts. Reconcile transactions across payment platforms, bank transfers, billing systems, partner reports, and internal product data. Investigate and resolve billing discrepancies, payout disputes, and payment issues with customers, partners, and vendors. Improve collections performance and maintain accurate, timely accounts receivable reporting. Automation & Process Improvement Design and implement automated finance workflows using SQL, Python, APIs, AI-enabled development tools, and automation platforms. Replace manual, error-prone processes with reliable, scalable systems. Develop