Director of Product Management, Infrastructure and Operations

Symetra has an exciting new opportunity to join us as Director of Product Management, Infrastructure and Operations! About the role In this role, you will lead a unified product strategy across the organization, aligning cross-team efforts and driving clear, actionable roadmaps. You’ll mentor and develop a high-performing product team while partnering closely with developers and engineers as your primary customers. Operating at the intersection of infrastructure and operations, you’ll use your technical fluency and leadership to influence partners, build strong cross-functional relationships, and create clarity and momentum in a complex environment. What you will do Lead strategy and execution across a portfolio of products, aligning with customer needs and business goals Connect initiatives across teams into a cohesive strategy with clear priorities and roadmaps Partner with cross-functional and executive leaders to shape product direction and deliver outcomes at scale Establish and evolve product management best practices across teams Manage, coach, and support product managers to drive strong, shared outcomes Leverage customer insights and performance data to inform prioritization and continuous improvement Bring domain expertise in infrastructure and operations to guide product decisions Collaborate closely with developers and engineers, bridging business, platform, and technical needs Build strong relationships and influence across teams to drive alignment and execution