Support Resource for IT

Core Responsibilities Ensure the proper maintenance, upgrades and continuous operation of networks. Support all UDC users in their daily day to day operations in Network, s/w, h/w and other IT related issues. The objective of this position also includes the complete maintenance of systems and train the new users. Develops standards for computer and network systems, to include standards for wiring, equipment & system security. Provides workstation hardware and software technical support to system users. Provides planning and advanced technical expertise regarding computer and network services for both local and wide area networks, and the worldwide internet. Serves as high-level technical expert in regards to computer/network systems and associated issues. Installs, configures, and maintains computer and network operating system and application software, as appropriate. Provides on-call support for computer/network systems as required. Performs miscellaneous job-related duties as assigned. Administer and maintain email and communications including installation and upgrades. Install and upgrade client software on PC's for email, adding and removing users and maintaining email list. Maintain network security including installation and maintenance of fire wall. Ensure installation and maintenance of anti-virus and spy ware software on both servers and workstations. Install upgrade servers and workstations operating system. Install and upgrade servers and workstation applicati