Project & Service Administrator

This is a remote position. Project & Service Administrator (Low Voltage Systems) Support Tech LLC | Remote (Global) Are you a master of multitasking with a deep understanding of low voltage infrastructure? Support Tech LLC is expanding our Projects Department, and we’re looking for a highly organized, technically-mindedProject & Service Administratorto help us deliver seamless technology solutions across North America. From Ubiquiti deployments to complex access control systems, you will be the "mission control" that keeps our field operations running smoothly and our documentation airtight. The Role: What You’ll Do As our Project & Service Admin, you aren’t just pushing paper—you are managing the lifecycle of technical projects. You will: Coordinate Projects:Manage timelines and deliverables for low voltage installs, including data cabling, CCTV, and access control. Master the Zoho Suite:Daily management ofZoho Deskfor service tickets andZoho Projectsfor long-form deployments. Communicate with Precision:Act as the bridge between clients and field technicians, ensuring everyone is aligned and informed. Detailed Documentation:Maintain obsessive levels of detail in project notes, hardware inventories, and close-out reports. Adaptive Support:Handle incoming communications viaDialpadand jump between independent tasks and collaborative team goals without missing a beat. Requirements Candidate Requirements We are looking for a professional who balances technical "know-h