Enterprise Account Manager

Location: Western U.S. The role is best served close to Summit ’s data center markets – Seattle, the Bay Area, Phoenix, Denver, and Dallas – where you’ll be near the infrastructure and the accounts you’re supporting. Strong customer relationships don't end when the deal closes. They grow through trust, understanding, and the ability to recognize what clients need today and where their business is headed next. As an Enterprise Account Manager , you’ll own and grow a portfolio of existing enterprise clients, building long-term partnerships that drive retention, expansion, and continued value from Summit ’s solutions. You’ll develop a deep understanding of each client’s business, technology environment, and evolving priorities, identifying opportunities to strengthen relationships and expand the solutions and services they rely on. You’ll lead account strategy and ongoing growth, working across client stakeholders and Summit teams to connect business needs with the right solutions. This role calls for strong relationship management, commercial judgment, and the ability to balance customer success with revenue growth, turning trusted partnerships into lasting business opportunities. What You’ll Do: Manage and grow a portfolio of enterprise accounts across infrastructure, cloud, and managed services Maintain regular, proactive engagement with customers to understand evolving needs and identify growth opportunities Identify and drive upsell, cross-sell, and service expansion opport