IT Project Engineer

IT Project Engineer About SugarShot SugarShot is a managed services provider delivering IT, cybersecurity, cloud, and advisory services to growing businesses. We combine a proactive, security-first approach with responsive support and practical technology solutions that help our clients operate effectively and grow with confidence. Our teams collaborate across Engineering, Project Management, Service Delivery, and Client Success. We value clear communication, ownership, and continuous improvement. You’ll have the opportunity to solve varied technical challenges, contribute ideas, and help improve how we serve our clients. About the Role SugarShot is seeking a Project Engineer who can design, build, and implement technology solutions for our clients. This is a hands-on engineering role spanning Microsoft and Mac environments, infrastructure and endpoint projects, and practical uses of AI and automation. You will turn client needs into workable technical designs, deliver the solution, and make sure it can be supported after launch. The right person combines strong systems engineering expertise with sound judgment and clear communication. You work independently, collaborate effectively with project managers, technical teams, and client stakeholders, and take ownership of delivering reliable, supportable outcomes. Key Responsibilities Lead technical discovery, assess current environments, define requirements, and design solutions that fit client needs, security standards, and sup