Bilingual Virtual Referral & Prior Authorization Coordinator - 49872062821

We are seeking an experienced Virtual Referral & Prior Authorization Coordinator to join a growing Primary Care and Family Medicine practice in the US. This role requires recent, hands-on experience using eClinicalWorks (eCW) to seamlessly integrate into established workflows. You will take full ownership of processing patient referrals and insurance prior authorizations from start to finish. As you become proficient in these core responsibilities, the role will expand to include patient scheduling, phone management, and general administrative front-desk support. Work Schedule: Monday through Friday, 8:00 AM – 5:00 PM CST. RESPONSIBILITIES Referral Coordination (Primary): Prepare and submit referrals in eClinicalWorks (eCW), verify patient and insurance details, attach necessary clinical documentation, follow up with specialist offices, and track each referral to completion. Prior Authorizations (Primary): Verify authorization requirements, submit requests through insurance payor portals, gather supporting clinical records, track deadlines, escalate claim denials, and keep providers and patients informed. Administrative & Reception Support (Secondary): Handle inbound and outbound calls via Weave, schedule patient appointments, process intake and registration, update demographics, verify insurance coverage, and manage follow-up messages. Requirements eClinicalWorks (eCW): Recent, hands-on experience using eCW in a US-based medical practice (mandatory). Referrals &