Online Banking Intake Analyst

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! Summary The Online Banking Intake Analyst serves as the central coordination point for Online Banking initiatives by administering demand intake, roadmap governance, prioritization support, and delivery coordination. The role ensures requests are evaluated, documented, communicated, and delivered in alignment with strategic objectives and team capacity. It provides leadership with clear visibility into commitments, risks, dependencies, decisions, and resource constraints. Duties & Responsibilities Own and administer the Online Banking intake process, including capturing and tracking requests, enhancements, defects, regulatory requirements, operational improvements, and strategic initiatives. Establish and maintain standardized intake procedures and documentation requirements; validate business justification,