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SMI100% Remote

Customer Service Representative- SDU1

Employment

Full-time

Remote Scope

US

Date Posted

Oct 29, 2026

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About the Role

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. CUSTOMER SERVICE REPRESENTATIVE-WORK FROM HOME!! SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile . In our 55th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI . Position Overview The Customer Service Representative is responsible for receiving calls from child support client stakeholders in accordance with Standard Operating Procedures and c

Required Skills & Technologies

Customer-ServiceCall-Center-RepresentativeCustomer-Support-RepresentativeClient-Services-RepresentativeCustomer-Service-Representative-(CSR)Customer-Service-AssociateCustomer-RepresentativeEntry-Level-Customer-Service-Representative
Link verified: 10/30/2026

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