Claims Technical Director - General Liability

The Claims Director (an individual contributor, not a people leader) manages all components of claim handling for general liability claims, with a concentration on Construction, Crane, Mining and E&S specialty lines of business. The role reviews and provides direction on reserve and settlement authority, where required, for complex, specialized claims, and/or high exposure claims. The Claims Director supports business partners through communication about specific claims, identification of claim trends, input on development, and marketing support. The role monitors claim quality and customer feedback to ensure compliance with regulatory requirements, customer satisfaction, and achievement of corporate objectives. The Claims Director independently operates within broad company guidelines and authority levels in the settlement of claims makes appropriate decisions on coverage and resolution of claims. Principal Duties and Responsibilities Ensure execution of proper claim handling strategies, including appropriate determinations of coverage, liability, and claim resolution. Ensure proper reserving in compliance with corporate policy. Manage litigation on claims in litigation, including strategizing with defense counsel and experts on defending such. Analyze coverage and prepare coverage letters on complex matters with the guidance from coverage counsel, if warranted. Negotiate settlements and attend mediations, arbitrations, and trials, if appropriate. Prepare the required La