Caring Family Advisor

Caring Family Advisor (Inside Consultative Sales) The Company and Our Mission: Caring, a business unit of SilverAssist , is a leading online resource for seniors and their loved ones seeking information and access to senior living and care. We use innovative technology and offer a multitude of resources to empower people to navigate the complex realities of aging. Families come to Caring during some of the most important and emotional moments of their lives. Our Family Advisors are at the heart of that journey, serving as trusted partners who listen, understand each family's unique needs, and help them confidently find the right senior living and care options. This is a work-from-home opportunity. A Day in the Life: Caring Family Advisor High-Volume Communication: Spend your day on the phone handling 100-150 inbound and outbound calls, guiding seniors and their families through emotionally charged and critical care decisions. Structured Consultative Process: Navigate a fast-paced, structured daily workflow using active listening and established discovery frameworks to uncover needs, manage pipelines, and match families with appropriate care options. Result-Driven Balance: Seamlessly juggle continuous phone engagement, real-time CRM updates, and post-referral follow-ups to consistently meet performance metrics in an independent work-from-home environment. Ideal Family Advisors will have strong attention to detail and exceptional organizational skills, a comfort level in follow