Partner Success Manager (United States)

Position Description: Partner Success Manager (United States) Reporting to: Director of Partner Success Location: United States (remote) with travel to customer sites ~2x/month Company Overview Signal 1 helps health systems accelerate AI adoption with a category defining technology platform. Signal 1 ’s first product, the AI Management System (AIMS), gives health system leaders visibility and control across their growing AI portfolios. AIMS offers comprehensive oversight of predictive and generative AI applications and introduces guardrails to mitigate downside risks. It sets the standard for Responsible AI in healthcare. Purpose-built for healthcare and informed by years of experience managing AI at scale in other industries, Signal 1 empowers healthcare organizations to translate innovation into real clinical, operational, and financial outcomes. Signal 1 is a 30-person, well-funded and rapidly growing startup with strong product market fit and deployments at a growing number of top-20 US health systems. Job Overview As a Partner Success Manager, you are accountable for proving and growing the value Signal 1 ’s AIMS delivers across an assigned portfolio of health system customers. You are the primary person connecting customer business priorities with Signal 1 ’s technical capabilities. You will define the KPIs that matter to each customer, measure them, and turn them into the value story executives and AI governance committees use to justify, renew, and expand their invest