Solutions Engineer - Agents & Automation
Full-time
US
Oct 24, 2026
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About the Role
About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Solutions Engineer – Agents & Automation is responsible for building and delivering enterprise agent solutions using Microsoft Copilot Studio, Microsoft Foundry, and Microsoft 365 Copilot Agent Builder. This role also supports agent governance and lifecycle management through Agent 365. This hands-on role focuses on implementing declarative and prompt-based agents, custom-engine agents, and enterprise integrations while helping customers establish governed, scalable environments for agent development and lifecycle management. Responsibilities include configuring Power Platform environment strategies, implementing zoned governance, developing agents across Microsoft Copilot Studio and Microsoft Foundry, and supportin