Admin Support Care Partner

About Sharesource: We are a social enterprise dedicated to connecting global opportunities with talented individuals. Currently, we serve Australian clients and aim to empower businesses to thrive by accessing the talent they need worldwide. Our mission is to support individuals in achieving success in their careers while fostering a company culture that embodies our values. What are we looking for? We are looking for an organised and proactive Admin Officer to provide administrative and coordination support to Registered Nurses and the wider care team. This role involves assisting with client case management, budgeting, onboarding, service coordination, billing, and compliance documentation while maintaining accurate records and communicating with clients, families, carers, and associated providers. The ideal candidate is detail-oriented, adaptable, and able to manage competing priorities in a fast-paced environment. What are you expected to do? Support Registered Nurses with active case management, including client screening, intake, assessments, care plan reviews, service coordination, monitoring, advocacy, and transition planning. Prepare and manage client budgets to maximise funding and support clients' safety, health, and personal goals. Support in handling high-volume telephone, email, and online enquiries, including information requests, feedback, and complaints from clients, families, carers, and associated providers. Coordinate with clients, families, carers, referr