Senior Internal Auditor – Business & IT Operations

Role and team: We are looking for an experienced Senior Auditor to support planning and lead execution of global and/or regional operational and integrated audits spanning business operational controls, IT general controls and application controls. This remote position will be reporting to Director, Internal Audit Management. You’ll also help build the next version of Internal Audit by designing AI-enabled tools and automations that change how audits get done, not just using the tools others hand you. We have a tight team environment where support, loyalty, and honest feedback are the currency. ServiceNow employees are expected to be self-starting, proactive, and thrive in a fast-paced environment. What you get to do in this role: Support planning and scoping of operational and integrated audits across business and IT operations. Complete assignments efficiently and timely. Conduct walkthroughs, evaluate process design, and perform controls testing across both business processes and IT systems, consistently delivering quality audit work papers that support and substantiate audit observations. Identify manual or repetitive steps in the audit lifecycle and build AI-enabled solutions to automate them, such as prompt workflows, AI agents, scripts, or data pipelines for evidence gathering, testing, and workpaper drafting. Use data analytics and AI to test full populations when possible, identify control gaps, quantify risk exposure, and deliver data-driven insights to management.