Senior AI Agent Engineer | Moveworks

About the Role You'll own the end-to-end technical relationship with enterprise customers, translating complex business challenges into high-impact AI solutions built on the Moveworks Platform. This is a customer-facing, field-based role — you'll be the primary technical point of contact throughout the full implementation lifecycle, from solution design through launch. You are equally comfortable whiteboarding with a customer's IT team in the morning and collaborating with internal engineering and product teams in the afternoon. This is not a back-office engineering role — you will be in front of customers regularly and are expected to travel up to 25% of the time. What You'll Own Customer Technical Relationships: Serve as the primary technical owner across 5–8 enterprise customer engagements simultaneously, driving adoption and measurable outcomes across the full Moveworks implementation lifecycle. Solution Design & Architecture: Partner with customers to architect and deliver high-impact AI solutions that solve real business challenges — leveraging the Moveworks Platform in innovative and meaningful ways. Integration & Implementation: Design and build secure, performant integrations between the Moveworks Platform and customer enterprise systems including ServiceNow , Workday, Okta, Jira, and others. Strategic Advisory: Serve as a trusted technical advisor, helping customers develop their Agentic AI roadmap and upskilling their teams to operate the platform independe