Mission Account Director, Department of War

About the role The Mission Account Director coordinates DoW-wide strategy and executive access, helping align the go-to-market across regional sales directors and mission account managers. You will spearhead major pursuits and make sure the strategic initiatives across the DoW team point in the same direction. Success in this role is measured by the demand and pipeline you create. Responsibilities Coordinate DoW-wide account strategy and align initiatives across RSDs and MAMs Secure and manage executive access to senior mission stakeholders Spearhead major pursuits, including large, multi-year enterprise opportunities Build the plays and messaging that connect ServiceNow to mission outcomes across the DoW Drive demand generation and pipeline creation across assigned mission areas To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of federal or defense enterprise sales or account leadership experience Track record of creating pipeline and closing large, complex deals Experience selling to DoD or other federal agencies, including acquisition vehicles (FAR, DFARS, IDIQ, GSA) Existing relationships within DoD services or combatant commands Proven ability to build and lead executive relationships a