Director, Regional Product Management

Position overview A Regional Product Manager (RPM) connects global product strategy to execution in a specific market. Product managers build features and own the core roadmap with engineering teams. An RPM takes that roadmap into one market, adapts it to local customers, regulations, and buying patterns, and owns its commercial success there. At ServiceNow , RPM markets are defined by geography, industry, or customer segment. In this role, you will own one industry or customer segment in the Americas. You will be the person responsible for how ServiceNow 's AI products are positioned, sold, adopted, and improved in that market. This is an individual contributor (IC) role, reporting to the leader of Regional Product Management for the Americas. Key Responsibilities Regional strategy and adaptation Translate the global AI product roadmap into a plan for your industry or segment Tailor use cases, solution packages, and messaging to the operational problems your customers care about most Account for industry regulations and compliance requirements in how solutions are positioned and deployed Track AI adoption trends in your market and adjust priorities as they shift Go-to-market and sales enablement Partner with sales, marketing, and channel partners to launch AI products into your market Run discovery on priority deals and shape buying criteria and deal sizing toward AI early in the sales cycle Build discovery guides, use case catalogs, demo stories, and value stories that sell