Client Director - Health Life Sciences

You will produce new business with a defined set of ServiceNow 's largest existing accounts in our Health Life Sciences vertical. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients. What you get to do in this role: Provide strategic leadership to clients Be the relationship manager between customers and ServiceNow Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes Manage all Executive relationships between ServiceNow and assigned clients Oversee worldwide development of assigned accounts, including development and deployment of worldwide resources Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+