Agent Advisor

About SERHANT. SERHANT. is the most followed real estate brand in the world, calibrated for the marketplace of tomorrow, delivering proven results for buyers, sellers, and developers. SERHANT. revolutionizes the traditional brokerage model by innovating through media and content creation and is powered by a full-service in-house film studio as well as an amplification platform that puts our properties in front of more people than anyone else. In S.MPLE where we’re transforming real estate through AI-driven support combined with human expertise. Our innovative approach delivers a one-of-a-kind product, empowering agents to complete tasks faster and more seamlessly, helping them reclaim valuable time to focus on what matters most. About the Role We are seeking a highly motivated and organized individual to join our dynamic S.MPLE Department as an Advisor to SERHANT. Agents. The successful candidate will play a crucial role in enhancing our agent services and experiences, which aims to provide exceptional support to our real estate agents and ensure a seamless agent experience from start to finish. Responsibilities Actively engage with Agents on a day-to-day basis to assist in their daily workflow regarding task completion. Contribute to month over month increased Agent adoption and engagement by a minimum 5% when it comes to S.MPLE usage. Manage 50+ incoming Agent requests effectively with accuracy and high-quality deliverables. Maintain all departmental Service Level of Agreem