Cloud Operations Analyst (SRE) | Mid-Level (13443)

100% remote position. Here, we connect the world. Sensedia is a Brazilian multinational provider of an API management platform, agent governance, and integration solutions, as well as professional services. The company drives the digital transformation of large enterprises by enabling more agile, modern, and scalable architectures, thus allowing its clients to offer digital products and experiences to their entire ecosystem. Working here means belonging to a plural, relaxed, and innovative culture. It's for those who have the courage to go beyond, think, and act outside the box. We prefer to ask for forgiveness rather than permission, and we are always willing to transform and reinvent ourselves. Our people are amazing, and you can be a part of all this. We are committed to ensuring a welcoming and respectful work environment. Learn more on our website: What is the mission of the role? To keep the platform that supports Open Solutions operations in production up, observable, and predictable. It is a multi-tenant cloud environment (AWS, Kubernetes, Terraform) where downtime is not an operational inconvenience—it is a breach of regulatory obligation, with reporting windows and deadlines defined by the regulator. The core challenge is to shift operations from reactive to proactive: building observability that anticipates problems rather than identifying them afterwards, and eliminating repetitive manual work through automation. The person in this position will be responsible for Open Solutions, working alongside