Client Services Director | Industry Experience Required
Full-time
US
Oct 24, 2026
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About the Role
By joining Sedgwick , you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Client Services Director | Industry Experience Required Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands? Apply your client service and account management expertise to build strategies that strengthen client relationships, satisfaction, and retention. Lead complex client programs and deliver strategic solutions for organizations with sophisticated service models and evolving business needs. Partner across operations, information technology, and business development to remove barriers and continuously improve the client experience. Use client insights, program trends, and stewardship reporting to identify opportunities, address concerns, and support successful renewals. Drive business growth by identifying cross-selling opportunities and negotiating service plan improvements that create value for clients. Lead and develop Client Services professionals supporting complex