Case Management Associate

By joining Sedgwick , you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Case Management Associate PRIMARY PURPOSE : To access and assign workers compensation, disability and liability cases applying current policies and procedures per state workers compensation laws; and to increase efficiency of operation by providing general customer support duties and supporting the medical staff in a team environment. ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work. ESSENTIAL FUNCTIONS and RESPONSIBILITIES ​Accesses and assigns cases for medical case management, utilization review and clinical consultation. Provides accurate information to callers based on customer requests; triages telephone calls between utilization review, clinical consultation and telephonic case managers. Enters new claims data into the claims management system accurately; maintains data integrity. Supports clinical staff through the completion of components of the case management and utili