Quality Assurance Executive

Build What's Next with Us At SEAhub Asia , your career isn't just a job — it's a launchpad. We move fast, think big, and build futures together. What's waiting for you here? Remote-first roles built for freedom and flexibility Learning & Development that sharpens skills and accelerates careers Competitive salary packages for high performers Wellbeing perks that help you thrive inside and outside work A team that supports, celebrates, and wins as one and we're just getting started. We're growing across Southeast Asia — and we're searching for sharp minds, big thinkers and curious hearts ready to help us build what's next. learners, and big thinkers who want to create what's next. If you're ready to make a real impact and grow with a future-ready team, your next chapter starts here. Job Summary The Quality Assurance Executive is responsible for monitoring, evaluating, and improving customer interactions handled by the Customer Engagement team across LiveChat, Telegram, and WhatsApp. This role ensures that executives deliver high-converting sales conversations, provide exceptional VIP support, maintain strict data privacy standards, and adhere to internal SOPs (including deposit approvals). The ideal candidate combines an eye for compliance with a strong understanding of sales psychology and customer journey optimization. Responsibilities Interaction Monitoring & Quality Auditing: Conduct routine and ad-hoc audits of text-based interactions across LiveChat, Telegram, and