Quality Assurance Operator (Live-streaming)

Company Overview Scale Talent Management is a global, high-performance creator agency supporting digital models and content creators through operational systems, marketing strategies, and business optimisation. Our mission is to help creators maximise their potential through consistent structure, professional management, and data-driven strategies. The Quality Assurance Department ensures that every aspect of our talent operations, from platform, content strategy implementation, and streaming performance - meets our internal standards and aligns with the agency’s overall objectives. As part of our expanding operations, we require more operators to join the team! Role Overview The Quality Assurance Operator plays a crucial role in maintaining the daily operational quality of model activities and ensuring that agency-wide standards are met. This role supports the Talent Management and Relationship Management team by reviewing processes, checking for compliance, and ensuring that each creator’s strategy is being executed correctly and consistently. You’ll be responsible for monitoring task completion, verifying daily checklists, reporting any deviations from content strategy, and helping maintain overall operational excellence across departments. Key Responsibilities 🔹 Daily Operations & Monitoring Monitor and verify that daily marketing and streaming checklists are completed accurately. Ensure models’ pre-stream and post-stream processes follow agency guidelines. Track liv