Risk Operations Lead

About Salsa Salsa is a leading embedded payroll provider. We partner with software businesses to build industry-specific payroll businesses. Behind the scenes we're a large scale money mover in both the US and Canada; we pull funds from employers, pay workers as well as tax authorities. As you can imagine, managing fraud and credit risk is a mission critical work stream for Salsa . About the Role Salsa is hiring a Risk Operations Lead to help build and scale our risk operations function. In this role, you will manage Risk Analysts and strengthen controls, improve processes, and help Salsa grow responsibly in a complex payroll and payments environment. We’re looking for someone who is both a builder and an operator: a hands-on leader who can design effective processes from scratch, guide a team through ambiguity, and make thoughtful decisions that balance risk with customer experience. What You’ll Do Lead, coach, and develop a team of Risk Analysts responsible for day-to-day risk operations Serve as the escalation point for the risk analyst team — make and document the judgment calls on ambiguous cases, and turn those decisions into repeatable decision trees Build and improve SOPs, workflows, escalation paths, and review processes across manual review and case management Improve team performance, operational rigor, and overall risk outcomes Work cross-functionally with Product, Engineering, and Operations to implement controls, improve tooling, and scale risk operations Monito