AI Innovation Lead, Life Sciences Acceleration Hub

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce 's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce . The AI Innovation Lead– Life Sciences is responsible for defining and accelerating the AI-enabled delivery strategy for Salesforce 's global Life Sciences Professional Services business. This executive will serve as the strategic bridge between Professional Services, Customer Success, Product Management, Engineering, and Global Delivery, ensuring that customer implementation experience directly influences product evolution, AI innovation, and delivery transformation. Working across more than 50 global Life Sciences customer implementations today, with significant growth expected over the next several years, this leader will identify implementation patterns, prioritize i