Customer Success Manager - Compliance
Full-time
US
Oct 25, 2026
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About the Role
We are looking for a Customer Success Manager to join our team! Are you passionate about building long-term customer relationships and driving successful program adoption? Do you enjoy helping customers achieve business outcomes while serving as a trusted advisor and advocate? Who we are: SAI360 is giving companies a new perspective on risk management. By integrating Governance, Risk, Compliance (GRC) software and Ethics & Compliance Learning resources, SAI360 can broaden your risk horizon and increase your ability to identify, manage, and mitigate risk. See risk from every angle. Visit www.sai360.com. Think you're a fit for SAI360 ? As a Customer Success Manager, you will be responsible for the successful delivery and adoption of SAI360 products and services. You will manage assigned customer relationships, drive customer success, and serve as an advocate on behalf of our customers. This role requires a consultative professional who is passionate about customer outcomes, relationship management, and helping customers maximize the value of their Ethics & Compliance programs. Experience with Governance, Risk, and Compliance (GRC), Ethics & Compliance programs, or related SaaS solutions is highly preferred. What you'll do: Manage customer relationships to ensure the highest level of service is provided. Drive adoption, engagement, and satisfaction with SAI360 products and services through proactive customer engagement and structured touchpoints. Become an expert in