Relationship Manager

About the job Relationship Manager RMA Group is a multi-sector organization with more than 9,000 employees and an operational presence in 17 countries. For 40 years, we have developed enduring partnerships to support the needs of our clients, underpinned by the core values of Innovation, Integrity and Endurance. Through its various businesses including RMA Automotive, Global Fleet Sales, Comin Asia and Express Food Group (EFG), RMA Group has established itself as the partner of choice for leading automotive, equipment, engineering services, and food brands in Southeast Asia and beyond. Overview and purpose of the role Relationship Manager serves as the primary point of contact for customers, understanding their needs, providing suitable products or services, and maintaining strong client relationships that contribute to business growth and customer retention. Key responsibilities: Sales & Customer Relationship Management Manage the full customer journey: discovery, trust-building, test drive, proposal, and close Build and maintain long-term relationships with customers to generate repeat business and referrals, rather than one-off transactional sales. Meet or exceed individual monthly and annual sales targets across the assigned model portfolio. Discount & Pricing Discipline Hold list price as the default position in every negotiation. Escalate any discount request to the General Manager for approval. RMs do not have independent authority to offer discounts at any lev