Business Process Automation Specialist

RLC Outsourcing is a fast-growing HR Outsourcing services provider based in Bangkok, Thailand. We help international companies expand in Thailand by managing compliance, payroll, work permits, and visas for their employees, removing the complexity of setting up a legal entity. As our company has been growing rapidly over the past years, we're developing our marketing organization to better manage sales opportunities and leads. Please include in your cover letter: a specific example of where you have been involved in either process improvement work or automation of business processes. Please also explain if you have experience in the Desirable and Beneficial Knowledge areas listed below. Responsibilities Automation Architecture (n8n (or similar) Focus): Design, develop, and maintain complex automation workflows using n8n (or similar) to bridge gaps between internal tools and communication platforms. System Integration: Expertly manage API integrations, Webhooks, and JSON data transformations to ensure smooth data flow across all platforms. Process Optimization: Conduct deep-dive audits of current manual tasks in Sales, Marketing, and Operations, converting them into high-efficiency automated sequences. HR Solution Innovation: Proactively design "Future-Ready" workflows that solve common HR pain points, creating scalable automation models for RLCs external clients. AI Implementation: Integrate AI tools (e.g., OpenAI, Claude) into automation flows to enhance decision-making and