Training and Implementation Specialist

Full-time, permanent position. The role is based in the United Kingdom; applicants must live in the UK, and the company works remotely. As a Training & Implementation Specialist, you’ll guide customers through onboarding and implementing our assessment solutions. Salary: £45,000 - £55,000 (depending on experience) plus profit share. Applications close on the 8th November 2026. Why this role exists Our customers rely on the risr/ platform to deliver high-stakes, workplace-based assessments that matter to institutions, professionals, and ultimately patient care. For our software to have the impact it’s designed for, customers need to be onboarded smoothly, configured well, and confident using it independently or as part of a managed service. This role exists to make that happen not just through great training, but by designing clear, scalable learning and implementation experiences that enable customers to get up and running quickly, with minimal friction and minimal reliance on one-to-one support. The role at a glance As a Training & Implementation Specialist, you’ll guide customers through onboarding and implementing our assessment solutions. You’ll work closely with customers to understand their goals and processes, support them through change, configure the platform to meet their needs, and ensure their users are ready to launch with confidence. Crucially, you’ll also help us move away from repeated, manual training by creating clear, solution-focused documentation