Healthcare Sales Development Representative

About the Role Home Health NY is looking for a friendly, confident, and results-driven Patient Outreach Representative to support its outreach and lead conversion efforts. This role is ideal for someone who enjoys speaking with people, is comfortable making a high volume of outbound calls, and can turn conversations into meaningful opportunities. You will contact prospective clients or leads, explain relevant services, build rapport, address questions or objections, and encourage interested individuals to take the next step. The successful candidate must have excellent spoken English, a warm and professional telephone manner, and the resilience to handle rejection while maintaining a positive attitude. We are looking for someone who is motivated by results, takes initiative, and understands the importance of consistent outreach, accurate lead tracking, and professional communication. Requirements Key Responsibilities 1. Outbound Calling and Patient Outreach Make a high volume of outbound calls to prospective clients and leads. Introduce the organisation and communicate relevant service information clearly and professionally. Build rapport with prospective clients through friendly, engaging conversations. Identify interest, understand needs, and determine appropriate next steps. Maintain a positive and professional attitude throughout every interaction. 2. Lead Engagement and Conversion Follow up with leads to maintain engagement and encourage progression through the outreach